Warranty & Refund Policy

Warranty & Refund Policy

All products sold on Airistech Official Store come with a standard manufacturer defect warranty.  During this warranty period we will repair or replace your defective item.
Buyer's Remorse 
We only accept buyer's remorse exchanges of items that are unopened, unused and in its original sealed packaging.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Defective Products Warranty
In order to save your shipping fee, there is no need for you to send these defects back. But the following information needs to be provided when asking for replacements:
1) Defective description:
2) Order number:
3) Security code:
4) Product name:
5) Defective Video or pictures:
Note: Video/video links or pictures must be straight to the point and show the problem clearly.
 
Wax / Oil Vape Warranty Period: Six Months from date of purchase. 
Dry Herb Vape Warranty Period: One Year from date of purchase. 
Coils, parts, and accessories do not have a warranty.
 
The warranty does not cover:
  • Cosmetic Issues
  • Consumer Caused Damage
  • Products outside of the Warranty Coverage Period
  • Products Not Purchased from AirisTechShop.com

 

To start a warranty claim or return a product please send an email to  Service@Airistech.com and include your order number. 

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